Getting started with myHT Guide
You can sign up for myHT Guide yourself or you can be referred by a health care professional.
Once you have signed up, you will be sent a survey to help us understand your experience taking hormone therapy.
You will then have access to the myHT Guide patient portal with information to meet your needs. In order to direct you to this support, we'd like to ask you some questions to see how you are getting on with your hormone therapy. Answering these questions weekly will allow us to guide you to relevant sections of myHT Guide that you may find helpful.
Keeping your information safe
BCFNZ are fully committed to protecting your information and using it responsibly as part of the myHT guide programme. The privacy policy outlines how we collect, use and store your information.
1. Why we use your information BCFNZ nurses use personal and health information to provide the care and support you need to continue taking hormone therapy (HT) for breast cancer. We will only use your information for the myHT Guide or Breast Cancer Foundation NZ nurse support programmes. |
2. What information do we hold We record information that you share with us directly, either when you sign up for a Breast Cancer Foundation NZ service or when you communicate with one of our specialist nurses. We might also store referrals or correspondence from a GP or the cancer centre about your treatment plan. We do not directly access your medical records at a hospital, GP clinic or pharmacy. |
3. Holding your information and keeping it secure BCFNZ nurses store all personal and health information in a confidential patient management system. |
4. Sharing your information The BCF nurse service works closely with Cemplicity, the company who sends out the survey questions asking how you are. Cemplicity also has a comprehensive privacy policy, including anonymizing any data shared for reporting purposes. They only collect and share with BCF nurses the information needed to deliver this programme. If you decide not to start the programme or withdraw from the programme early your data is deleted. It is also ok to contact BCFNZ nurses to ask about the data we use or to ask us to remove your information from the programme. Withdrawing from this programme does not stop you using any other BCFNZ nurse services. Our nurses will only share your information with other clinical teams, if we need to liaise with your wider health care professional team, for example, your GP or your breast cancer specialist nurse or doctor, or if we need to refer you to another health like a dietician or a counsellor. |
5. How long will we keep your information for We will hold your information as legally required for 10 years from the last time you received support from the myHT Guide programme. |
6. Your Rights Everyone using a health service like myHT Guide is protected by the code of rights and can expect to be treated with respect and dignity, to be provided with information in a way they understand it and to have concerns listened to. You can read more about your rights here. |
What should I do if I think I have been contacted about the programme by mistake? If you are no longer taking endocrine therapy medication for breast cancer or you think you have been asked to join this programme by mistake just let us know when we email you and we will remove your details from our system. Or you can call a nurse to discuss if this programme is right for you and next steps |
I’m taking HT as part of my breast cancer treatment, and I haven’t been asked to join the programme, am I able to do this? It is possible we don’t know about you or have incorrect or missing contact details. You can contact our nurse team anytime to ask more about enrolling in this programme phone 0800 226 8773 or email myHTGuide@bcf.org.nz. |
Accessing and correcting your information You can contact our nursing team on 0800 2268773 or myHTGuide@bcf.org.nz to ask about the information we hold or to correct personal details. |
7. Complaints If you have any concerns about your privacy and the handling of your information, please let us know. We will work with you to resolve your concerns. Natalie James Head of Nursing and Community Outreach, Breast Cancer Foundation NZ Phone: 09 8696643 Email NatalieJ@bcf.org.nz If we are unable to resolve your concerns, you can make a formal complaint to the Office of the Privacy Commissioner – add link here. https://www.privacy.org.nz/about-us/contact-us/ |